Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a non GamStop casino we cover? This page explains how to reach the Non Gamstop Casinos team and what happens once you do.
Ways to Get in Touch
Email is the most reliable way to contact us. Write to us at [email protected] and a member of our editorial team will read your message personally. We aim to respond within two working days, though this can take a little longer during busy periods.
To help us answer faster, tell us upfront what your message is about — for example, whether it relates to a specific casino, a bonus term, a payment issue you experienced, or general feedback on our content. If you are asking about a particular operator, include the name so we can check our research notes against your query.
What We Can Help With
Non Gamstop Casinos publishes research-based reviews of casinos not on GamStop, including our Best Non GamStop Casinos 2026 guide. We are happy to hear from readers on a range of topics:
- Questions about a review — if something in one of our write-ups on Betmica, Kikibet, Betninja or any other listed casino is unclear, ask us to explain it.
- Corrections — casino offers, wagering requirements and payment methods change. If you notice information that looks out of date, tell us and we will check it against current terms.
- Bonus and wagering queries — readers often want help understanding welcome bonuses, free spins, cashback offers, maximum bonus bets or cashout limits before they commit. We can point you to the relevant terms and explain how they typically work.
- Payments and withdrawals — if you are trying to work out which deposit methods, e-wallets or currencies a casino supports, or you have hit a snag with a withdrawal, let us know the details.
- Content suggestions — if there is a topic on non GamStop casinos, sports betting, or slot providers you would like us to cover in more depth, we welcome the idea.
- Safer gambling concerns — if you or someone close to you is struggling with gambling, please say so in your message and we will point you to appropriate independent support.
What We Cannot Do
We are an independent research and comparison site, not a casino operator, a payments provider or a regulator. We cannot process deposits or withdrawals on a casino's behalf, override a casino's own terms and conditions, or intervene directly in a dispute between you and an operator. Where a complaint concerns a specific casino, you will usually need to raise it with that casino's own support team first, and escalate to any relevant dispute resolution service the casino names in its terms.
If your concern involves a casino licensed outside Great Britain, remember that oversight and consumer protections differ from those available under the UK Gambling Commission framework. We can explain what a licence generally covers, but we cannot guarantee an outcome for any individual case.
A Note on Accuracy and Independence
Our reviews are based on research into publicly available terms, licensing information and operator disclosures, checked as of 2026. Casino bonuses, wagering rules and payment options change regularly, so if you spot a discrepancy between what we have published and what a casino currently offers, we would genuinely like to know. Reader feedback is one of the ways we keep our content accurate.
Where Non Gamstop Casinos earns commission from casinos featured on the site, this does not influence how we rank or describe them. If you have a question about how a particular ranking was reached, feel free to ask — we are happy to explain our reasoning.
Before You Write In
A few details help us respond properly the first time:
- Name the casino or page your query relates to, if applicable.
- Describe what happened or what you would like to know, in as much detail as you can.
- Let us know if your enquiry is time-sensitive, though please note we do not offer emergency support for live account issues.
We read every message that comes in and reply from a real person, not an automated system. Thank you for taking the time to reach out — we look forward to hearing from you.